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The paper examines key lessons learned from the COVID-19 crisis and explores how actuaries can contribute to better data collection, modelling, and decision-making in future pandemics.

A pandemic can create a global health and economic emergency, requiring rapid, evidence-based responses. This paper highlights how the quality, consistency, and coordination of data are critical to supporting effective action by governments, public health authorities, insurers, and other stakeholders. It also emphasizes the importance of robust models that can provide reliable assessments of risk and guide decision-making under uncertainty.