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ERM
Quantile-based Risk Sharing and Equilibria
Speakers: Paul Embrechts
August 20, 2017
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Advanced solvency frameworks, such as Solvency II, require both a regulatory balance sheet separate from a statutory one and a standardized solvency capital model, imposing high demands that are very challenging in both setup and oversight for regulators and operators in non-mature insurance markets. This paper proposes a simplified risk-based capital scheme based on the Premium Allocation Approach (PAA) under IFRS 17, aligned with the International Association of Insurance Supervisors (IAIS) Insurance Core Principles (ICPs), to provide an accessible and practical solvency framework tailored for such markets. This approach streamlines capital calculations, minimizes data demands, and simplifies compliance processes, making it feasible for insurers and regulators in developing countries to adopt a risk-based regime without the extensive rigor of mature frameworks. As a simpler alternative, the framework is flexible enough to accommodate additional accounting standards, such as GAAPs, making it suitable for a range of regulatory environments. The framework facilitates faster implementation of risk-based regulatory systems, supporting financial stability and growth within different insurance markets. It offers a balanced solution that maintains alignment with key principles of capital adequacy and solvency, while addressing the specific constraints faced by developing nations or small insurers.
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Insurers reaffirmed their previously disclosed strategic direction and targets but indicated some rebasing of key performance measures. Risk appetite and capital management (including solvency ratios) are not affected but changes are expected in return on equity, leverage, and combined ratios. The range of the expected change in key ratios is relatively wide and depends on each insurer’s business mix and the degree of alignment between accounting policy choices and approaches to asset-liability management (ALM).
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Customer churn, which insurance companies use to describe the non-renewal of existing customers, is a widespread and expensive problem in general insurance, particularly because contracts are usually short-term and are renewed periodically.
Traditionally, customer churn analyses have employed models which utilise only a binary outcome (churn or not churn) in one period. However, real business relationships are multi-period, and policyholders may reside and transition between a wider range of states beyond that of the simply churn/not churn throughout this relationship.
To better encapsulate the richness of policyholder behaviours through time, we propose multi-state customer churn analysis, which aims to model behaviour over a larger number of states (defined by different combinations of insurance coverage taken) and across multiple periods (thereby making use of readily available longitudinal data). Using multinomial logistic regression (MLR) with a second-order Markov assumption, we demonstrate how multi-state customer churn analysis offers deeper insights into how a policyholder’s transition history is associated with their decision making, whether that be to retain the current set of policies, churn, or add/drop a coverage.
Applying this model to commercial insurance data from the Wisconsin Local Government Property Insurance Fund, we illustrate how transition probabilities between states are affected by differing sets of explanatory variables and that a multi-state analysis can potentially offer stronger predictive performance and more accurate calculations of customer lifetime value (say), compared to the traditional customer churn analysis techniques.
